Frequently asked questions
Can I register with EwalletVIP even if I have an old Neteller account?
If you have an existing account at Neteller we can submit it for a retag. Submit the account through our application form and comment that it’s an old account and we will do our best to try and retag it!
Do I get any benefits from signing with EwalletVIP
You sure do! Signing up your Neteller account through EwalletVIP gives tons of benefits, for example instant VIP upgrade.
Can I sign up at Neteller if I already have a Skrill account?
Yes! Even though Neteller and Skrill are owned by the same company, you are allowed to have accounts at with services.
I signed up with EwalletVIP but my account is not upgraded
After signing up your account with us, you need to make sure that we receive your account details. To do this, either use the Application for or sign up your EwalletVIP customer account and submit it there!